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Info

GENERAL

FRIDAY, AUGUST 10
Festival Gates Open - 11:00AM
Music Starts - 12:00PM
Music Ends - 10:00PM


SATURDAY, AUGUST 11
Festival Gates Open - 11:00AM
Music Starts - 12:00PM
Music Ends - 10:00PM


SUNDAY, AUGUST 12
Festival Gates Open - 11:00AM
Music Starts - 12:00PM
Music Ends - 9:40PM

YOU CAN BRING

  • Blankets
  • Two factory-sealed water bottles up to one liter each
  • Empty drinking container (e.g., Nalgene and Klean Kanteen water bottles)
  • Binoculars
    NEW FOR 2018
  • Regular ­size backpacks, tote bags, purses, and one gallon zip top bags made of clear plastic, clear vinyl or clear PVC.
  • Small clutch bags and “Fanny-pack(s)” up to 6" x 8" x 3", approximately the size of your hand (DO NOT HAVE TO BE CLEAR)
  • Empty hydration packs with a gear capacity of 2.5L/150 cubic inches with no more than two pockets (DO NOT HAVE TO BE CLEAR)

YOU CAN'T BRING

  • NEW FOR 2018 - Any non-clear bag larger than the size of a fanny pack up to 6" x 8" x 3"
    • *except for hydration packs with a gear capacity of 2.5L/150 cubic inches
  • NEW FOR 2018 - Hydration packs with a gear capacity LARGER THAN 2.5L/150 cubic inches or with more than 2 pockets
  • Weapons of any kind
  • Illegal substances
  • Alcohol (Alcohol will be sold at the festival)
  • Glass containers of ANY kind
  • Cans of ANY kind
  • Video equipment (no video recording will be allowed)
  • Professional still camera equipment with a detachable lens longer than 2 inches, tripods, big zooms, or commercial use rigs
  • Audio recording equipment
  • Skateboards, scooters or personal motorized vehicles
  • Bicycles (Not allowed inside festival grounds)
  • Strollers
  • Fireworks and explosives
  • Instruments and laser pointers
  • Umbrellas
  • Selfie sticks of ANY kind, including GoPro sticks
  • Spray paint or large markers
  • Picnic baskets
  • Coolers
  • Lawn furniture or any chairs with legs
  • Tents
  • Pets (Except animals that assist people with disabilities)
  • Drones
  • Totems or flags
  • Large inflatables
  • Aerosol cans
  • Finally, no illegal vending is permitted. No unauthorized or unlicensed vendors are allowed

ALLOWED

Regular ­size backpacks, tote bags, purses, and one gallon zip top bags made of clear plastic, clear vinyl or clear PVC.

Small clutch bags and “Fanny-pack(s)” up to 6" x 8" x 3", approximately the size of your hand (DO NOT HAVE TO BE CLEAR)

Empty hydration packs with a gear capacity of 2.5L/150 cubic inches with no more than two pockets (DO NOT HAVE TO BE CLEAR)

We are a festival that embraces human kindness and tolerance through music, comedy and food combined with the magic and beauty of Golden Gate Park. We will not tolerate bad behavior to yourself or others. Bullying and harassment will be handled swiftly either through eviction or law enforcement.

Harassment includes but is not limited to: stalking, verbal or physical intimidation, offensive verbal comments, physical assault and/or battery, inappropriate physical contact, unwelcome physical attention.

It’s important to remember that sexual contact should always be consensual. Always ask before taking a photo, touching, or escalating any sexual or physical interaction and if someone says, “no” to contact, stop immediately. Consent is ongoing and you can always say no, even if you previously said yes. If someone is too drunk or high, they are not capable of giving consent. Attendees, artists, vendors, and employees are encouraged to report any interaction that makes them uncomfortable in any way.

If you think you’ve been harassed, are the victim of nonconsensual touching, or otherwise feel unsafe at the event, please report it to the nearest event staff member or go to a Medical Tent for help. If you see someone who is too intoxicated or has been a victim of nonconsensual touching and needs help, seek immediate medical attention and notify safety personnel.

We encourage everyone to help us help you stay safe throughout the festival with these few words of wisdom:

  • Buddy system. Stay with friends and don’t wonder off alone.
  • Familiarize yourself with your surroundings.
  • See something, say something.

If you are a bystander and want to support someone who is being harassed, you can…

  • Check in with the person being harassed. Ask them if they are ok.
  • De-escalate the situation by using an undirect approach such as, “Excuse me, did we go to school together?” Seek help from a third party and ask them to help or to go get help.
  • If it is safe to do so, document the harassment. Always ask the person who was harassed what they want to do if there is a recording.
  • Confront the situation. Be direct, calm, and concise and tell the harasser to stop

Yes! Head here to reserve: http://www.outsidelandslockers.com/

There are water refill stations located throughout the festival. Play your part by bringing a reusable container for free refills to stay hydrated all weekend.

You may bring in medical prescriptions as long as your name is clearly on the prescription label and you have a valid ID. Names on the prescription must match your valid ID.

We strive to make Golden Gate Park as ADA-friendly as possible, including handicap parking, raised viewing areas, and wheelchair-friendly walkways. For more information or special requests, please email access@sfoutsidelands.com

If you are requesting a Sign Language Interpreter, please make your requests at least 30 days in advance of the festival dates to ensure availability and to allow for adequate preparation. We will attempt to arrange an interpreter on shorter notice, but cannot guarantee availability.

For more information click here.

Outside Lands partners with some of the best restaurants and food trucks the San Francisco Bay Area has to offer. Find a full list of vendors and menus on your mobile app or at sfoutsidelands.com/taste. Gluten-free, vegetarian, and vegan options will be available.

All food, beer and merchandise stands will take credit card, ApplePay and cash payments.

Program guides will be handed out upon entry into the festival (until supplies last). They will also be available at the Info Booth in the Polo Field near Beer Lands. Want to go paperless? All information in the program guide is also available on your mobile app.

Plan out your day at the Park. The full lineup will be located on your mobile app, on the website, and in your program guide. A large daily schedule will be available to view at the Info Booth in the Polo Field near Beer Lands.

Outside Lands is not a camping festival and you cannot sleep in Golden Gate park or your vehicle. No exceptions.

In general, re-entry is not allowed. You may enter the festival gates once each day. However, if you absolutely must leave the festival and need to return the same day, you must speak with a Supervisor at any festival entrance/exit BEFORE LEAVING to be scanned out.

Outside Lands is an all ages event and does not require a minimum age to attend. In addition, we do not require parental supervision for underage patrons, however, we would like to emphasize that the safety and well-being of our festival goers is our highest priority. We strive to make Outside Lands a safe and unforgettable experience for each and every attendee.

Children under the age of 2 do not need a wristband to get into the festival.

Travel & Transportation

Parking is extremely limited around Golden Gate Park. For your convenience, Outside Lands is proud to offer a pre-paid shuttle service from the Bill Graham Civic Auditorium in the heart of San Francisco to the south entrance of Outside Lands in Golden Gate Park. The shuttles are coach style buses that offer a comfortable ride to and from the festival each day. Shuttles begin running each day at 11AM and run continuously all day with limited coverage from 5-8PM. Last shuttle leaves the festival site one hour after the music ends each night.

The cost of the 3-DAY Shuttle Pass is $48.00 and does not include admission to the festival. You can buy a Shuttle Pass here.

Get a ride with Uber! Pickup / dropoff will be at 30th Ave & Balboa Street (North side) and 36th Ave between Irving Street and Judah Street (South side). Uber is the Official Ride of Outside Lands.

In an effort to reduce traffic and our carbon footprint, Outside Lands and FestDrive are proud to offer bus service to and from the festival out of Oakland, Palo Alto, San Jose, Mill Valley, and Sacramento. We know that driving can be stressful and troublesome so leave that up to us; sit back, and relax on a shuttle to Outside Lands!

Buses will run on three days. Friday, August 10 – Saturday, August 11 – Sunday, August 12 – with convenient pick up times to get you to the festival.

Buses will have a designated shuttle drop-off/pick-up location within Golden Gate Park and close proximity to the South Gate Festival entrance! Click Here for More Info

TICKETS & WRISTBAND

For all ticketing questions and concerns, please contact Front Gate Ticket’s customer service directly at: 888-512-SHOW or through their website: http://support.frontgatetickets.com

This includes any questions regarding purchase, address changes, confirmation emails, shipping info, etc.

The Box Office is located just inside the park on the Southwest side of 25th and Fulton.

BOX OFFICE HOURS:

Wednesday, 8/8 — 12 pm - 8 pm
Thursday, 8/9 — 12 pm - 8 pm
Friday, 8/10 — 10 am - 9 pm
Saturday, 8/11 — 10 am - 9 pm
Sunday, 8/12 — 10 am - 9 pm

For your 3-day pass, you will only receive ONE ticket (in wristband form) that you will wear each day to grant you access into the festival. Thus, if you choose to sell your 3-day ticket, you must sell all three days. This is due to the tickets being in wristband form. It cannot be removed once put on, and any loose wristbands will be confiscated. Any wristbands that have been tampered with will be void and you will not be given access to the festival.

We ship wristbands approximately 4 weeks in advance of the festival. If you have not received a confirmation email or tracking number at that time, please get in touch with Front Gate Tickets directly at: 888-512-SHOW or through their website: http://support.frontgatetickets.com.

Please get in touch with Front Gate Tickets directly at: 888-512-SHOW or through their website: http://support.frontgatetickets.com.

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