Outside Lands will not be held in 2020. The festival will return in 2021 but for now, keep safe and do your part to keep everyone else safe too.
For those Eager Beavers who purchased 2020 passes, we encourage you to hold onto them as they will be honored for the 2021 edition.
Refunds may be requested beginning June 24, 2020 starting at 4pm PT by following the instructions below. Requests must be received by July 24, 2020 at 11:59 pm PT. Refunds will be processed within 30 days following the July 24 deadline. Your refund will be issued to your original method of payment.
To request a refund on all passes purchased via Front Gate Tickets, Please Click HERE.
REGIONAL shuttle passes will be automatically refunded by FestDrive through the original payment method.
Visit https://outsidelands.frontgatetickets.com and log into your account
Select the “Your Account” button and then “Order History” at the top navigation bar. This will take you to your ticket purchase.
Select “View Order Detail” on the order number you wish to have refunded.
Click the “REQUEST REFUND” button at the top of your order details. It will automatically initiate the process to refund that ticket order.